Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

Surfinguard is designed for minimal data collection. We do not require account creation or mandatory personal data to use the core App features.

We do not collect:

• Name
• Email address (unless voluntarily provided for support or Early Access/Waitlist registration)
• Phone number
• Postal address
• Payment information (unless purchasing premium features)

The primary email for support is: support@surfinguard.com

1.2 Automatically Collected Information

To deliver functionality and ensure security, Surfinguard may automatically collect non-personal technical data, including:

• Device model and operating system version
• App version
• Diagnostic information (crash logs, performance metrics)
• Usage data (anonymous, aggregated)

This data does not identify you as an individual.

Additionally, when you visit our website, standard web analytics and server logs may collect technical information such as IP address, browser type, and device details. This data is used only to improve the site and Services.

1.3 URL and Link Data

Core Functionality: Surfinguard's primary function is to protect you from malicious links, phishing attempts, and unsafe websites. To provide this protection:

• When you click a link, Surfinguard intercepts the URL before opening it
• The URL is analyzed for potential threats
• Analysis may occur locally on your device and/or via secure cloud-based threat detection services
• URLs are processed in real-time and are not permanently stored after analysis is complete

What we do NOT do with URL data:

• We do not maintain a browsing history of your link clicks
• We do not access the content of websites you visit
• We do not read the content of your messages, emails, or other communications
• We do not sell or share URL data for advertising or marketing purposes

2. How Link Protection Works

Surfinguard provides system-wide link protection using proprietary technology that scans URLs before they can cause harm. To deliver this protection, the App may request certain permissions on your device.

What our technology does:

• Detects when you are about to open a link from any source
• Analyzes the URL for potential threats before navigation occurs
• Warns you or blocks access if a threat is detected
• Allows safe links to proceed normally

What our technology does NOT do:

• We do not monitor, record, or store your browsing activity
• We do not read the content of your messages, emails, or communications
• We do not access website content after navigation
• We do not track your location or behavior
• We do not use any permissions for purposes other than link security

All permissions requested by Surfinguard are used solely for security scanning and threat detection.

3. How We Use Information

We use collected data for:

• Providing safe link checking and browsing protection
• Detecting phishing, malware, and unsafe URLs
• Improving app stability, performance, and security
• Fixing bugs and enhancing features
• Understanding general usage trends (anonymized)

We do not use data for advertising, profiling, or marketing.

4. Third-Party Services and Data Sharing

4.1 Threat Detection Services

To detect malicious URLs and protect you from threats, Surfinguard may query trusted third-party security services. When a URL is checked:

• Only the URL (or a hashed/anonymized version) is transmitted
• No personal information is shared with these services
• These services are contractually required to comply with applicable privacy laws

Third-party security services we may use include industry-standard threat intelligence providers. Their privacy policies govern their handling of data.

4.2 Analytics and Crash Reporting

We may use trusted third-party services for crash reporting and anonymous analytics. These services receive only anonymous, non-personal data and are contractually required to comply with privacy laws.

4.3 No Selling of Data

We do not sell, rent, or trade personal data with any third parties.

5. Data Retention

• URL scans: Not stored. URLs are analyzed in real-time and discarded immediately after threat assessment is complete.
• Crash logs and diagnostics: Retained for up to 90 days to diagnose and fix issues.
• Anonymous usage statistics: Retained for up to 12 months for service improvement.
• Support correspondence: Retained as long as necessary to resolve your inquiry, then deleted within 24 months.

6. Data Security

We implement reasonable security measures to protect information, including:

• Encryption during transmission (HTTPS/TLS)
• Encryption of data at rest where applicable
• Restricted access to data on a need-to-know basis
• Periodic security reviews and assessments

No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

Surfinguard may process data in countries other than your own. When we transfer data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Compliance with applicable data protection frameworks
• Ensuring third-party processors maintain adequate security standards

8. Children's Privacy (COPPA Compliance)

Surfinguard complies with the Children's Online Privacy Protection Act (COPPA) and similar international regulations.

• We do not knowingly collect personal data from children under 13 (or the applicable age in your jurisdiction)
• We do not include targeted advertising
• No personal identifiers are collected, stored, or shared
• The App is designed to be safe and appropriate for users of all ages

If you believe a child under 13 has shared personal information with us, please contact support@surfinguard.com and we will promptly remove it.

Parental Note: Surfinguard is designed as a supplementary protection tool for families. Parents and guardians remain responsible for supervising minors' online activities. Please see our Terms of Service for important information about parental responsibilities and service limitations.

9. Cookies and Tracking on the Website

On https://surfinguard.com/, we may use cookies or similar technologies to:

• Improve website performance
• Understand traffic patterns
• Remember your preferences
• Improve user experience

Most browsers allow you to disable cookies, but some website features may be affected if cookies are turned off. We do not use cookies for advertising or cross-site tracking.

10. Your Rights

Depending on your region (including under GDPR, CCPA, and other privacy laws), you may have rights to:

• Access: Request information about data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (where applicable)
• Restriction: Request restriction of certain data processing
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain types of data processing
• Opt-Out of Sale: We do not sell personal data, but you may still contact us with concerns

Because Surfinguard does not collect personal information by default, most requests may not be applicable. For any privacy inquiries, contact support@surfinguard.com.

11. Service Limitations

Surfinguard provides security tools to help protect against online threats, but cannot guarantee complete protection against all malicious content, scams, or phishing attempts. No security solution is 100% effective.

For full details on warranties, liability limitations, user responsibilities (including for minors and vulnerable users), please review our Terms of Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services, technology, or legal requirements. When we make material changes:

• The updated version will be posted on the App and at https://surfinguard.com/privacy-policy
• The "Last Updated" date will be revised
• For significant changes, we may notify you through the App or by other means

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: support@surfinguard.com

🌐 Website: https://surfinguard.com/

We will respond to your inquiry within a reasonable timeframe.